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Your Trusted Partner for Chinese Exports

Hapex Global Trading

  • Your trusted partner for Chinese exports
  • We offer a wide range of high-quality Chinese products
  • competitive prices
  • excellent customer service

We Listen, We Plan, We Deliver

Let's Talk

Communication is the key. Listening is our priority. Every business has its unique challenges. We cater suitable solution for you as we believe we are probably the best partner to grow with your business.

WorldWide Coverage

We are providing worldwide shipping solution. We are especially strong in US and EU with outstanding partners, such as DHL, USPS, Royal Mail, etc.

Multiple Payment Options

We offer a variety of simple payment options, including PayPal and other payment tools.

Deviation Monitoring & Pre-Alert

A self-developed internal deviation alert system that promptly monitors the deviation during the fulfillment process.

Goods Inspection & Virtual Warehouse

We perform quality inspection upon good receiving and even provide virtual warehouse solution which ensure even shorter delivery period. 

Sync Order Automatically

You can ship to anywhere in the world, and book everything easily online. You can focus on your website while we sync your order over automatically. 

Customized Solution

Our customized solution helps to ensure proper care with air cargo sensitive items such as make up tools and small amount of liquid. 

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What Our Clients Say

  • “I would like to thank Tom for his dedication. He helped me with customized services many times, and helped me analyze the reasons why the delivery was not on time and provided professional advice to help me improve the situation. Thank you very much. Really heartwarming!”

    Ann

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  • “We work with Hapex a lot, thanks to their competitive pricing and stable freight service. We haven’t run into any issue yet so far. Also, our shipments always arrive on time, which is extremely important in for our brand.”

    Ling

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  • “We have had many large-volume mask trades with Hapex. They have successfully helped us find a supply of masks that meet international standards and are very competitive in price. The logistics and transportation are stable and the choices correspond to different commodities..”

    Pauline

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We Offer

0$/Month

 Automatic sync order


 Express shipping 5-7 working days


 Product Sourcing


In-House Quality Inspection


Dedicated support team


100% refund when problem occurs


Your Consultant

Bella Lin

Senior Consultant

Irene Zheng

Senior Consultant

Ivy Lin

Senior Consultant

Bronson Wang

Lead Consultant

OUR PARTNERS

See the trendsetters who are using working with us

Postnord Dropshipping
Postnord Dropshipping

Frequently Asked Questions

Hi there! Have some questions about us? Find the answers below. 

  • Communication: Be able to communicate through WhatsApp? Will an agent be assigned to me?

    We are readily available on WhatsApp for 1:1 communication. If required, you may invite our consultant to your Slack business group to lean the whole business process.

  • Tracking Events Masking: Can you hide the place where the cargo leaves? So is there any way that my customers can't see that the cargo is coming from China?

    Adopt our tracking event masking service when you have to mask the China part tracking events of your shipments. Feel free to check with our consultant regarding the rules and regulations of tracking event masking of each eCommerce platform. Also cross-check if the platform you are working on has any strict shipping SLA, we will match the corresponding shipping method that fit the requirements.

  • IOSS&VAT solution: An IOSS number is required during import to EU. How do you solve this problem?

    Your packages will be sent via a DDP (delivered duty paid) delivery method. The import tax is handled by us. The quotation you received is an tax-included price. For further discussion on your book keeping issue, consult our customer support to arrange for a free consultation appointment.

  • Store Integration: I do dropshipping through Woocommerce and ebay. Can you help me with the product procurement and shipping process?

    • Shopify Integration
    • Woocommerce/eBay/Etsy/Amazon/etc. - Integration is readily available, consult our customer support for more detail. 
    • The orders from the stores mentioned above will be synced seamlessly/automatically, processed, undergo product inspections, pick & pack and shipped.

  • Shipping Time: What is your shipping time? USA, Canada, UK, Australia and European countries?

    Note: We carefully choose the last mile delivery partner to ensure a high delivery success rate to avoid disputes & chargebacks.


    The redelivery option is available upon request.


    1-3 business days for order processing (can be eliminated by adopting the warehousing dropshipping method)

    • United Kingdom: 4-7 business days
    • United States/EU region/Mexico/Chile/Middle East/Israel: 5-10 business days
    • Canada: 7-10 business days
    • Australia: 7-12 business days

    Consult our friendly customer support for more information.

  • Refund Policy: How do you solve the problem in case of return? Do you charge a shipping fee for shipment loss and product defects?

    We have a refund and return policy, contact our customer support windows for more information.

  • Custom Packaging: Custom packaging and custom logo printing for either no MOQ or a very low MOQ.

    We are working with brand owners, crowdfunding startups, and brand startups that require custom packaging. Approach our friendly consultant to discuss more on this.

  • Payment: After agreeing on a quote, then I make sales. Do I pay for the product first or do I pay after the product is shipped? Is there any fee for the service?

    You may proceed to pay for the order in via Hapex Global consultants after the order has been quoted. If the order has not been quoted, feel free to approach our friendly customer support for a quotation. Your quotation is usually done within 1 business day.

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